Privacy Policy

1. Introduction

Welcome to Eatlyx. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when using our food delivery platform.

2. Information We Collect

• Full Name
• Email Address
• Mobile Number
• Delivery Address
• Location Information
• Device Information
• Order History
• Restaurant Preferences
• Notification Preferences

3. How We Use Your Information

• Process and deliver food orders.
• Connect customers with restaurants.
• Provide order tracking.
• Send order updates and notifications.
• Improve app performance and user experience.
• Provide customer support.
• Prevent fraud and abuse.

4. Location Services

Eatlyx uses your location to:

• Show nearby restaurants.
• Improve delivery accuracy.
• Calculate delivery charges.
• Enable real-time delivery tracking.

Location access can be disabled anytime through your device settings.

5. Push Notifications

We may send notifications regarding:

• Order confirmations.
• Order status updates.
• Delivery tracking.
• Promotional offers.
• Important account information.

6. Payments

Eatlyx may use trusted third-party payment providers to process payments securely. We do not store complete debit card, credit card, or banking information on our servers.

7. Sharing of Information

We do not sell your personal information. Information may be shared only with:

• Restaurant Partners
• Delivery Partners
• Payment Service Providers
• Government Authorities when legally required

8. Data Security

We implement industry-standard security measures, including secure HTTPS encryption, to protect your data against unauthorized access, disclosure, or misuse.

9. Account Deletion

Users may request deletion of their account through the application settings or by contacting our support team. Upon verification, personal information associated with the account will be deleted or anonymized in accordance with applicable laws.

10. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

12. Contact Us